Understanding Email Credits and Phone Credits

Hello Dexter uses a credit-based system to help you access the contact information of your leads efficiently. Two types of credits are available: Email Credits and Phone Credits. Here’s a detailed explanation of what they are and how they work.

What Are Email Credits?

Email Credits allow you to retrieve the email addresses of your leads. Each time you successfully request an email address using the Get Email option in the platform, one email credit is deducted from your account.

• When is an Email Credit Used?
  An email credit is only deducted if the system successfully finds a verified email address for the lead. If no email is found, your credit remains untouched.
• Why Are Email Credits Important?
  Email credits ensure you can directly contact your leads through personalized email outreach, helping you initiate conversations and build relationships.

What Are Phone Credits?

Phone Credits work similarly but are used to retrieve phone numbers. When you click Get Phone in the lead’s profile, one phone credit is deducted if the system successfully locates a verified phone number for the lead.

• When is a Phone Credit Used?
  Like email credits, phone credits are only deducted if the phone number is successfully retrieved. If no number is found, your credit is not charged.
• Why Are Phone Credits Important?
  Phone credits allow you to reach out to leads directly via calls, which can be a more immediate and impactful way to connect with prospects.

How to Manage Your Credits

• Track Your Usage: You can monitor your remaining email and phone credits in your account settings.

Key Benefits of the Credit System

• Pay-As-You-Go Flexibility: Only use credits when you need them, ensuring cost efficiency.
• Accurate Contact Information: Credits are only deducted when verified contact details are retrieved, providing reliability.
• Streamlined Outreach: With access to both email and phone contact options, you can tailor your outreach strategy to suit your goals.

By understanding how email and phone credits work, you can make the most of Hello Dexter’s lead generation capabilities while keeping your outreach efforts organized and efficient.